Support

We're here to help.

Quick answers for MarketsMates users—account access, security, watchlists, reactions, and enterprise controls. If you can't find what you need, reach out and we'll reply quickly.

Account & Login

  • Reset your password
  • Recover 2FA
  • Update email
  • Verify your account

Security

  • Report an issue
  • Recognize phishing
  • Control sessions
  • Delete your data

Product

  • Create a post
  • Manage watchlists
  • React & comment
  • Search and filter content

Billing

  • Invoices & receipts
  • Team seats
  • Refund policy
  • Upgrade or downgrade

Service status

We publish real-time uptime and incident updates. If something feels off, check status first:status.marketsmates.com.

Need urgent help? Email support@marketsmates.com with subject “Priority” and we'll prioritize triage.